How Data-Driven Digital Marketing Can Transform Your E-Commerce Store
Amr Sallam
9/22/20243 min read
Introduction
Did you know that businesses using data-driven strategies are 23 times more likely to acquire customers? In today’s digital world, analyzing your store’s data isn’t just a nice-to-have—it’s crucial. The digital world is expanding year in and year out, and everything related to digital marketing is becoming crucial and very effective. Analyzing your e-commerce store's data will give you a tangible way of connecting with your customers effectively (having them in your pocket). You also don't have to worry about competitors anymore.
In this article, I will share with you how data-driven marketing helped one of my previous client's e-commerce stores and boosted their sales dramatically. Just because they cared more about their customers by analyzing the data in their store and working on that effectively.
What is Data-Driven Digital Marketing?
Data-driven marketing is a type of digital marketing that consists of analyzing your customer's behavioral data on your website or store and then adjusting and optimizing things based on these data. In other words, it's the art of getting your customer what they're looking for and connecting with them to make you stand out from others in the customer's minds.
As a freelancer myself, I value this method of reaching out to new customers and resonating in their minds, being able to catch their loyalty forever. By doing so, you're getting yourself customers who will always buy from you no matter what, because they trust you and value the connection you provide them with that is not always available with other competitors.
How Customer Data Can Boost Your Sales
The digital data analysis world consists of Having your store's data analyzed to see the behavior of your customers, what parts of your store they like, and what parts they don't, what parts get more engagement than others, and what type of customers are you getting, their interests, hobbies, likes and dislikes, as well as job positions, etc.
With this data in hand, based on it, you can start creating your ideal customer persona. This is an imaginable but effective way to humanize your customer data and give you a very effective way to connect and resonate with a big part of your customers that matches your persona. Additionally, you can start creating a buyer journey that will lead your efforts in creating highly engaging content for your customers based on a persona that connects to a lot of your customer base. On the other hand, this data will help you locate the most engaging pages on your store as well as the lowest ones, giving you the chance to optimize based on actual and real data available to you due to tracking and analyzing.
Case Study
Using this method of digital marketing, I managed to help the Sbaik store (one of my previous clients in Saudi Arabia) boost their sales by 35% in one month only. From there on, it remained consistent and sometimes even went higher than that because of the connection we created with their customer due to the efficient use of this method. The Sbaik store marketing team also well studied this persona so that they could implement everything about marketing with the consideration of the buyer's personal and customer's journey, this put the Sbaik store in another place.
Conclusion
Data-driven marketing is a method of digital marketing that is crucial for any online business that wants to consistently and effectively improve its performance while acquiring more happy and engaging new customers who will always be loyal to your brand and, will always trust your product or service, and will recommend you for their family and friends. By using this method, you can ensure your marketing strategy remains both effective and efficient in the long run.
If you want to implement this strategy for your business, feel free to contact me at any time to discuss how my services could help your online business.